Privacy Policy

1. Introduction

"FALLAK Business Analysis & Development" is committed to protecting the privacy of its website visitors and clients. This policy explains the types of data we collect and how we use and protect them, in compliance with the Personal Data Protection Law (PDPL) and its Implementing Regulations in the Kingdom of Saudi Arabia.

2. Data We Collect

• Data you provide voluntarily: name, mobile number, email address, organization name, and the details of your request when filling out the contact form or contracting with us.
• Data collected automatically: IP address, browser and device type, the pages you visit, and browsing duration — via cookies and analytics tools.
• Project data: the information you share with us to carry out the consulting or analytical service.

3. How We Use Your Data

• Communicating with you and responding to your inquiries and requests.
• Providing and delivering the contracted services with the required quality.
• Improving our website, services, and user experience.
• Sending relevant updates or offers (with your consent).
• Complying with statutory and legal obligations.

4. Legal Basis for Processing

We process your data based on one or more of the following bases: your explicit consent, the performance of a contract to which you are a party, the achievement of a legitimate interest that does not conflict with your rights, or compliance with a statutory obligation.

5. Data Sharing

We do not sell or rent your personal data to any party. We may share it only in the following cases:

• With trusted service providers who help us operate the Website or deliver the service, and only to the extent necessary.
• When there is a statutory obligation or a request from a competent authority.
• To protect our rights, the rights of our clients, or the safety of individuals.

6. Data Protection

We apply appropriate technical and organizational measures to protect your data from unauthorized access, use, or disclosure. However, the security of any means of transmission over the Internet cannot be guaranteed 100%, and we do our best to maintain the highest levels of protection.

7. Retention Period

We retain your data for the period necessary to achieve the purposes set out in this policy, or for the period required by law, after which we securely dispose of it.

8. Your Rights

Under the Personal Data Protection Law (PDPL), you have the right to:

• Know how your data is collected and used.
• Access your data and request a copy of it.
• Request the correction or updating of your data.
• Request the deletion of your data in the cases permitted by law.
• Withdraw your consent at any time.

To exercise any of these rights, contact us at contact@fa-lak.com.

9. Cookies

We use cookies to improve your experience. For more details, please review the Cookie Policy.

10. Policy Amendments

We may update this policy from time to time, and the updated version is published on this page together with the date of the last update.

11. Contact

For any inquiry regarding your privacy, you can email us at contact@fa-lak.com or call +966 53 664 3668.